Frequently Asked Questions

Have a question? Dive into some that tend to pop up frequently. Don’t hesitate to drop us a line if you want more info or have additional questions; we’re always happy to chat!

Do you offer puppy delivery?

Yes we do! We deliver anywhere in the lower 48 states of the US. We offer delivery by puppy bus or we can fly your pup to any international airport. The cost for ground delivery varies by location from $200-$600. Cost to fly your pup is $650 to any international airport.

Where are you located?

We are located in north central Ohio in the small town of Millersburg. We are 1hr. 30 min. south of Cleveland and 1 hr. 45 min. northeast of Columbus. We would love to have you come visit our puppies! Contact us to schedule a time.

How long have you been raising puppies?

We’ve been raising puppies for nearly 20 years! We specialize in Purebred Maltese, Pomeranian, Shitzu, West Highland Terrier, and Yorkshire Terriers.

Are your puppies socialized?

Yes they are! Our family is in love with our puppies. We start socializing them as soon as possible. Each puppy is held and played with daily. This makes a big difference when your puppy is ready to go home. A puppy that hasn’t been socialized will take longer to train and will tend to be more afraid of everything. Our puppies are fun and silly and will fit right into your family.

How do I know you are not a scammer?

Good question! There have been plenty of scammers that have taken advantage of people looking for a puppy. Here are a few ways to know if a website is a scam:
1. Is there a phone number prominent on the site and does someone answer the phone?
2. Is the website asking for full payment or just a deposit? Always look for an option to leave a deposit.
3. Does the breeder require payment only by check or cash? This indicates that the breeder (or possibly scammer) doesn’t want to deal with chargebacks on a card if something goes wrong.

What about puppy mills?

The term “puppy mill” can be a bit tricky to define as there is no “official” definition, however we define a puppy mill as any breeder that raises puppies in substandard conditions and places profits over the welfare of the puppies. This can include:

  • Filthy kennels
  • Puppies never left out of their cages
  • Too many puppies in a small area
  • No socialization or exercise
  • Disease or skin conditions in puppies or adults

This isn’t how we raise puppies and we want to help you avoid other breeders who don’t treat their puppies well.

How do I reserve a puppy?

We know it’s a big decision but once you’re ready, reserving a puppy is easy. We upload all our puppies to our website so you can see pictures and videos of all the puppies we have available. If you have any questions we’re only a phone call, text, or email away. Once you’re ready to reserve your pup, just click the “Reserve Me Now” button, enter your info, choose your delivery or pick up options, and pay the $199 deposit by credit card or PayPal. If you chose to have your puppy delivered we’ll arrange everything else. If you want to come pick up your puppy we’ll be in touch with you to arrange the best time.

Can I pick up my puppy?

Of course! We offer delivery right to your door but if you want to come pick up your puppy at our location that is even better. Contact us to arrange your pick up time and we’ll have your puppy ready and waiting fo you.

Have more questions?

Still have a question? Click the button below to contact us.
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We Can Delivery Your Puppy!

We offer hand delivery of your puppy right to your door anywhere in the continental US! We don’t fly your puppy… we deliver him in a specially designed puppy coach that lets your pup stay comfortable and relaxed the whole trip.

Pricing:

Delivery In Ohio  - $250
Eastern United States - $350
Western United States - $450
Choose delivery when you reserve your puppy and we’ll handle the rest. Questions? Call or text us at (330) 275-5920

New Litter Alerts

Be the first to find out when we have a new litter of puppies available to reserve or adopt.